From an International Authority on Network and Internet Technologies

David Strom

Subscribe to David Strom: eMailAlertsEmail Alerts
Get David Strom: homepageHomepage mobileMobile rssRSS facebookFacebook twitterTwitter linkedinLinkedIn


Blog Feed Post

ITworld: Why – and how – to do a better job of listening to your end user customers

IT managers haven’t always been the best listeners. Here are some strategies to consider, taken from the best and worst customer interaction stories heard at a recent Teradata end user conference.

You can read my story posted on ITworld today here.


Read the original blog entry...

More Stories By David Strom

David Strom is an international authority on network and Internet technologies. He has written extensively on the topic for 20 years for a wide variety of print publications and websites, such as The New York Times, TechTarget.com, PC Week/eWeek, Internet.com, Network World, Infoworld, Computerworld, Small Business Computing, Communications Week, Windows Sources, c|net and news.com, Web Review, Tom's Hardware, EETimes, and many others.