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David Strom

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ITworld: Why – and how – to do a better job of listening to your end user customers

By David Strom	Article Rating:
October 23, 2014 06:16 PM EDT	Reads:	129

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IT managers haven’t always been the best listeners. Here are some strategies to consider, taken from the best and worst customer interaction stories heard at a recent Teradata end user conference.

You can read my story posted on ITworld today here.

Read the original blog entry...

Published October 23, 2014 – Reads 129
Copyright © 2014 Ulitzer, Inc. — All Rights Reserved.
Syndicated stories and blog feeds, all rights reserved by the author.

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David Strom is an international authority on network and Internet technologies. He has written extensively on the topic for 20 years for a wide variety of print publications and websites, such as The New York Times, TechTarget.com, PC Week/eWeek, Internet.com, Network World, Infoworld, Computerworld, Small Business Computing, Communications Week, Windows Sources, c|net and news.com, Web Review, Tom's Hardware, EETimes, and many others.

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