| By David Strom |
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| October 23, 2014 06:16 PM EDT |
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108 |
IT managers haven’t always been the best listeners. Here are some strategies to consider, taken from the best and worst customer interaction stories heard at a recent Teradata end user conference.
You can read my story posted on ITworld today here.
David Strom is an international authority on network and Internet technologies. He has written extensively on the topic for 20 years for a wide variety of print publications and websites, such as The New York Times, TechTarget.com, PC Week/eWeek, Internet.com, Network World, Infoworld, Computerworld, Small Business Computing, Communications Week, Windows Sources, c|net and news.com, Web Review, Tom's Hardware, EETimes, and many others.
